Térence Goudriaan

Térence Goudriaan
Experto enCustomer Experience

As the head of Customer Experience for Capgemini Telecom & Media, I am in charge of Offer portfolio management, Business Development & Deal shaping, Partnerships management (vendors). This enables me to propose tailored solutions (Business & IT) to our clients depending on their CX areas of improvements.

Contacta Mi experiencia

Mi experiencia

  • Business Development Director - Customer Experience
    @ Capgemini
    En March 2013
  • Skill Group Manager - CRM
    @ Capgemini
    En March 2012
  • Project Director - Lead CRM IT Transformation
    @ Capgemini
    De March 2011 a March 2011
  • Experienced Manager
    @ Information Technology and Services Company
    De February 2004 a February 2004